The firmware update offers the following features:
- Sleep Mode: Remotely enter sleep mode to save battery
- Auto Power Off: Automatically power off after a specified idle time
- Support for SD Cards 64GB -> 128GB (reformatting required)
TRACK E firmware 2.2.0 update app (macOS/Windows)
Before you start:
- Before performing the update, please backup your microSD card first
- Make sure your TRACK E has sufficient battery. If your updating computer is a laptop, make sure it has sufficient battery or is connected to mains
- The Tentacle Sync Studio software (macOS) or the Tentacle Setup software (macOS/Windows) should not be running at the same time as the Firmware Update App. The TRACK E can only be detected by one Tentacle software at a time
Update procedure:
- Download the firmware update app, install it and open it
- Connect your TRACK E via USB cable to the computer and switch it on
- Wait for the update app to connect to your TRACK E
- If an update is needed, start the update by pressing the "Start Firmware Update" button
- During the update process (few minutes) your TRACK E status and level LEDs will blink purple
- The updater app will tell you when your TRACK E was successfully updated
- To update more TRACK Es you have to close and start the app again
Note:
Make sure you have the latest iOS/Android Setup App installed.
In the unlikely case that the firmware update fails, your device needs to be restored. In this case please contact: support@tentaclesync.com