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  1. Tentacle Sync
  2. Knowledge Base
  3. Software / Apps

Why is the Tentacle not being recognized by the software?

In case the Tentacle Sync Studio or the Setup App doesn't recognize your Tentacle please check the following possible sources of error:

- Is the Tentacle switched on?

- Does the USB cable work? In case of doubt please try another one.

- Please make sure that only one Tentacle software is opened at a time.

Avatar
Jule Cramer
  • July 05, 2022 06:17
  • Updated
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