FAQs
Here's a selection of all the most Frequently Asked Questions. And yes, they genuinely come from you.
Hardware
- Original Tentacle to Android Connection
- Where do I find the pinout of the TRACK E headphone output?
- What types of microphones are compatible with the TRACK E?
- Which windjammer or mounting do I need for the Tentacle lavalier microphone?
- How does my RED Komodo work with Tentacle SYNC E or ORIGINAL timecode generator?
- Tentacle Sync and Atomos monitor recorders Ninja / Shogun / Shinobi
Software
- How does the Tentacle Setup App work on my Apple Watch?
- Video Codec unavailable
- Timecode Tool Basics
- Why is the Tentacle not being recognized by the software?
- Where do I find the serial number of my Tentacle?
- Tentacle Sync and Movie Slate App
Shop
- Do you sell spare parts for the Tentacle Lavalier Microphone?
- How much are the shipping costs?
- How long is the delivery time of my order?
- Are you shipping the international version of the TRACK E to the US?
- Ordering in our online shop with a valid VAT number within the EU
- Find your local Reseller